PMF Pet Business Solutions

Starting or growing a pet business is exciting, but it can also feel a bit overwhelming. That’s where I come in – think of me as your business BFF, ready to help you turn your ideas into a professional, thriving, and client-focused pet business.

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I bring a mix of hands-on pet experience and a strong professional background from across multiple industries. I have a BA (Hons) in Sustainable Development, which gives me the skills to think strategically, plan for long-term success, and tackle challenges creatively. I’ve worked extensively in fundraising, events planning, administration, budgeting, and people management, meaning I know how to organise projects, manage systems, and keep everything running smoothly – so you can focus on your clients and their pets.

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My main area of expertise is the client experience and excellent customer service. I can coach you to make every interaction count, even if you’re naturally shy or find face-to-face meetings tricky. From meet-and-greet tips to handling difficult clients or creating personalised touches that delight pet owners, I’ll guide you to build a business that feels professional, welcoming, and memorable.

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Combining this professional knowledge with my practical pet care experience, I’ll help you:

• Set up your services and pricing with confidence

• Market your business both locally and online

• Build smooth systems for bookings, invoicing, and client communications

• Add personal touches that keep clients coming back and pets happy

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With me as your guide, you’ll get practical advice, ongoing support, and accountability, helping you create a pet business that is sustainable, professional, and 100% aligned with your vision.